- by ServiceCustomer
【Real Experience】Mearsun Bone Conduction Hearing Aid Review: Game-Changer for Hearing loss?
- by ServiceCustomer
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The Journey to Better Hearing: From Self-Check to Sound Solution
7 comments
They offer a 100 day trail period, but if they don’t work for you and you try to contact them to send them back they will not respond back to you
This company is a fraud! Don’t stand behind their product. Customer service gives you the run around. Tried getting return address after 6 emails, they finally provided it. Attempted to return product only to have it go to Chicago to customs and come back to me. No free returns, postage costs $40.
DO NOT BUY FROM THIS COMPANY!
I’d buy these if I could find some good reviews. The reviews basically say they don’t work, The reviews say you can forget about customer service. The reviews say the their return policy is worthless. I had really high hopes to try these out. It looks like they really need to get their act together. They have a great concept that would be a game changer for many people, to bad they HA’d it. TYPICAL WHEN STUFF COMES FROM CHINA.
I just received the OW17 hearing aids. At first I didn’t like them, and they do have some issues, but they are comfortable to wear. I am going to keep these as they are better than putting something in the air canal. The bluetooth works like a charm for tv and music and phone calls. I have good experience in certain environments and less good and others, but overall they are satisfactory. I was not able to use the Mearsun app because like other people here, I could not get into it. There was no provision for setting up an account. I think this company needs to work on some of these issues.
I was excited to order these, hoping they would help my moderate hearing loss. When I tried to fit them using using the provided fitting device, tye 6,000 and 8,000 hz Chanel’s have zero volume! The only sound I can hear is a scratching noise when I rub my finger across the microphone! There ad says 100 day risk- free trial, one year year extended warranty, plus free shipping and returns, but, when you finally get them to agree to accept a return, they insist on you paying the return shipping cost! USPS cost is $70, but they can only offer tracking as far as customs. UPS can track to delivery point ([as their return policy requires) but it costs $400. Additionally, they asked me to declare the value for Customs as only $20, because it would make it easier to clear Customs! This is not only unethical, but illegal, and cause you too be fined and/ or arrested! Please do not buy this product!