2 comments

  • Donald
    • Donald
    • March 5, 2026 at 1:38 pm

    Beware of Mearsun!!!
    The instructions are poorly written and I couldnt get the app to work.
    Using the provided electronics, the hearing aids did not work.
    I requested a refund and was provided in incomplete mailing address (no postal code)
    When I finally got the postal code and mailed the unit back (cost $70 with USPS) the unit has been sitting after passing through customs for over a month. USPS claims the address is incorrect but Mearsun claims the address is correct. Mearsun promised a refund credited to my account, within 5 days, but it has been weeks with no refund.

    These guys are a complete fraud

  • BOBBIE
    • BOBBIE
    • October 30, 2025 at 3:27 pm

    Terrible customer service and this company will not honor their return policy. Do not buy this product!

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