Warranty and Return Policy
Our 100-Day Confidence Trial with Free Worldwide Shipping
We stand behind our products. To give you complete peace of mind, you have a full 100 days from the date of delivery to initiate a return. We also offer Free Worldwide Shipping on all orders.
How to Initiate a Return
Contact Us First: Please email our support team at info2@mearsun.com with your order number to begin the process and receive the correct return address. Do not ship the item back without contacting us.
Prepare Your Shipment: Securely pack the item. Please write your order number clearly on the outside of the package to ensure swift processing.
Ship Your Return: Send the package to the address we provide.
Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable service.
Receive Your Refund: Once we receive and confirm the return, we will process your refund to the original payment method.
Refund Amount: You will be refunded the full product price paid. The original shipping cost will not be deducted.
A Note on Import Charges
At Mearsun, your product price and shipping are all-inclusive with no hidden fees from us.
Please be aware that your local government may apply import duties, taxes (like VAT or GST), or customs fees upon arrival. As these vary by country, we recommend checking with your local customs authority for the most accurate estimate before you order.
Final Notes
For damaged or defective items, please contact us at info2@mearsun.com within 7 days of delivery for assistance. This policy constitutes the sole terms for returns and refunds. Mearsun reserves the right to deny returns that do not meet reasonable conditions or for accounts with excessive return patterns. We may update this policy periodically.
